Alle

It indicates the current package status during transportation. You may refer to our status definition: Not Found / Info received / In Transit / Pick Up / Out for Delivery / Undelivered / Delivered / Alert / Expired. When tracking is completed, we will show the status according to all detailed tracking information.

I betragtning af pakkestatussen er automatisk dømt af systemet, er den kun til henvisningsbrug. Vær opmærksom på, at 17TRACK hjemmeside / apps fungerer som en grænseflade med de faktiske fragtselskaber. Det er de oplysninger, de indgår i deres database, som vi kan få og præsentere for dig. Men vi er ikke på nogen måde ansvarlige for din forsendelse. I alle tilfælde, hvis systemet giver dig en forkert pakkestatus, så tøv ikke med at kontakte os.

Ikke fundet

Your package is not found at this moment on the carrier's website, If necessary, please verify with the package sender and check back later.

Generel forklaring:

1. Fragtselskabet har endnu ikke accepteret din pakke.
2. Fragtselskabet har ikke scannet og indtastet sporingsoplysninger til din pakke endnu.
3. Dit sporingsnummer er ukorrekt og ugyldigt.
4. Varen blev sendt for lang tid siden, information er ikke tilgængelig længere.

Generelt, efter at afsenderen sender din pakke, bliver den behandlet af fragtselskabet, så scanner de og indtaster sporingsoplysningerne. Der kan være en forsinkelse mellem disse scanningshændelser og sporing af tilgængelighed i deres system. Det tager normalt et par dage til behandling, derfor sporingsoplysningerne muligvis ikke vises online med det samme. Prøv venligst at spore igen senere.

Info received

Your package is waiting to be picked up by the carrier.

Generel forklaring:

The shipping order has been placed and sent to the carrier, waiting to be collected for transport. If the transport hasn't started for a long time, we suggest that you contact the carrier for advice.

Undervejs

Your package has shipped from the originating country and is en route to its destination.

Generel forklaring:

1. Din pakke er blevet overdraget til fragtselskabet.
2. Din pakke er udsendt fra eller har forladt oprindelseslandet.
3. Din pakke er ankommet til destinationslandet og afventer toldinspektion.
4. Din pakke er ankommet til destinationsland og er under indenlandsk transport.
5. Din pakke er under en anden transportperiode. For eksempel er det i et andet land som gennemrejsepunkt og vil blive videresendt derfra til dets endelige destinationsland.

Vær opmærksom på detaljerede sporingsoplysninger, hvis din vare er kommet til destinationsland, anbefaler vi dig at spore det igen inden for 1-2 dage og observere de seneste opdateringer for at sikre en jævn modtagelse af pakken.

Afhentning

Your package has arrived at a nearby pick-up point. Please pick it up soon to avoid being returned.

Generel forklaring:

The carrier has collection deadline, we'd advise you pickup your package at once, or it might be returned to the sender.If you ensure your package has been delivered successfully, please ignore this notice.

Out for Delivery

Your package is out for delivery.

Generel forklaring:

The carrier is on its way to deliver the shipment, please keep your contact unblocked to avoid returned packages due to failed delivery. If you haven't received your package yet, we suggest you contact the carrier to arrange for redelivery of your package.

Ikke leveret

Your package was attempted for delivery but failed, this may due to several reasons. Please contact the carrier for clarification.

Generel forklaring:

1. Mulige årsager til forsendelsesforsøg ved mislykket forsendelse: Modtageren er ikke tilstede på leveringstidspunktet; levering er forsinket og omlagt, modtageren har anmodet om senere levering, adresseproblem - ude af stand til at lokalisere antagelser, landdistrikter eller fjerntliggende områder osv.

Hvis din pakke er nået sikkert frem og er blevet leveret med succes, skal du ignorere denne meddelelse. Men hvis du ikke har modtaget din pakke, anbefaler vi dig at kontakte fragtselskabet for at arrangere en nylevering eller hente din vare. Tip: Generelt har fragtselskabet afhentningsfrist, vi vil råde dig til at afhente din pakke med det samme, eller kan det returneres til afsenderen.

Leveret

Your package was delivered successfully to the addressee.

Generel forklaring:

Under de fleste omstændigheder indikerer den leverede status, at fragtselskabet har leveret denne pakke med succes. Hvis modtageren ikke har modtaget den, anbefaler vi dig at kontakte pakkeafsenderen eller fragtselskabet for at få afklaret.

Varsel

Your package might undergo unusual shipping condition, this may due to several reasons, most likely package was returned to sender, customs issue, lost, damaged etc.

Generel forklaring:

1. Your package is being returned to sender due to any of these reasons: package refused by addressee; incorrect / illegible / incomplete address; expired retention period; addressee absence; etc.
2. Din pakke kan blive opholdt af toldafdelingen på grund af en af følgende årsager: indeholder forbudte varer; indførslen af varerne er begrænset; opholdt af tolden på grund af betaling af skat eller andre uspecificerede grunde.
3. Din pakke kan have lidt skade eller gået tabt i transportperioden.

Hvis din pakke er nået sikkert frem og er blevet leveret med succes, skal du ignorere denne meddelelse. Men hvis du ikke har modtaget din pakke, og den er under 'Varsel'-status, skal du være opmærksom på: Du skal læse og analysere detaljerede sporingsoplysninger omhyggeligt. På grund af den komplekse beskrivelse af verdensomspændende forsendelsesleverandører kan vi ikke automatisk registrere og fastlægge al status 100% præcist, håber du forstår. Vi vil råde dig til at kontakte pakkeafsenderen eller din fragtselskab for at få afklaret.

Udløbet

Your package was in transportation period for a long time still has no delivered results.

Generel forklaring:

1. På et bestemt tidspunkt under transport har fragtselskabet ikke opdateret sporingsoplysningerne på grund af den høje mængde porto.
2. Fragtselskabet blev udeladt til at indtaste sporingsinformationen.
3. Din pakke kan være gået tabt i transportperioden.

Hvis din pakke er nået sikkert frem og er blevet leveret med succes, skal du ignorere denne meddelelse. Men hvis du ikke har modtaget din pakke, skal du være opmærksom på, vi vil råde dig til at kontakte pakkeafsenderen eller din fragtselskab for at få afklaret.

Alle

It indicates the current package status during transportation. You may refer to our status definition: Not Found / Booked / Received / In Transit / Arrived / Pick Up Notified / Delivered. When tracking is completed, we will show the status according to all detailed tracking information.

Given that the package status is auto-judged by the system, it's only for information reference use. Kindly note 17TRACK website/apps works as an interface with the actual carriers. It is the info they enter into their database that we can get and present to you. But we are not responsible in anyway for your shipment. In any instance, if the system gives you an incorrect package status, please don't hesitate to contact us.

Booked

Your package has been booked on a certain flight.

Generel forklaring:

Please pay attention to checking the tracking information and handing the shipment to the airline on time.

Received

Your package has been received by the airline.

Generel forklaring:

Your package has been received by the airline. If the transport hasn't started for a long time, we suggest that you contact the airline for advice.

In Transit

Your package has been shipped and is en route to its destination.

Generel forklaring:

1. The flight your package is on has already departed.
2. Some other transport processes, such as flight transfer, etc.

Please pay attention to detailed tracking information, if your package has arrived its destination country, we'd advise you to track it again within 1-2 days and observe the latest updates to ensure a smooth receipt of the package.

Arrived

Your package has arrived at the airport of the destination country.

Generel forklaring:

We'd advise you to contact the consignee in the destination country for pick-up.

Pick Up Notified

Your package has arrived in the destination and the consignee has been notified to pick it up.

Generel forklaring:

1. Your package has arrived at the destination and waiting for pick-up. We'd advise you to contact the consignee in the destination country for pick-up.

Delivered

Your package has been picked up and successfully delivered to the consignee.

Generel forklaring:

Under most circumstances, the delivered status indicates that the package has been delivered successfully. If the consignee didn't receive it, we'd advise you to contact the airline for clarification.

Not Found

Your package is not found and there is no tracking information available at this moment.

Generel forklaring:

1. The airline hasn't scanned and entered tracking information for your package yet.
2. Your tracking number is incorrect or invalid.
3. The package was posted a long time ago, info not available anymore.

Generally, after the airline receive your package, then they scan and enter the tracking information. There might be a delay between these scanning events and tracking availability in their system. Usually it takes some time for processing, therefore the tracking information may not appear online immediately, please try to confirm with the airline or track again later.