Alle

It indicates the current package status during transportation. You may refer to our status definition: Not Found / Info received / In Transit / Pick Up / Out for Delivery / Undelivered / Delivered / Alert / Expired. When tracking is completed, we will show the status according to all detailed tracking information.

Ettersom pakkestatusen blir tolket automatisk av systemet, er den kun ment som veiledende informasjon. Vær oppmerksom på at 17TRACK på nett og mobil bare søker igjennom systemene til hver transportør. Det er transportørens egen info vi viser til deg. Vi er på ingen måte ansvarlig for din forsendelse. Dersom vår tjeneste gir deg ukorrekt informasjon, ta gjerne kontakt.

Ikke funnet

Your package is not found at this moment on the carrier's website, If necessary, please verify with the package sender and check back later.

Generell forklaring:

1. Transportøren har ikke mottatt pakken enda.
2. Transportøren har ikke mottatt og startet sporingen for din forsendelse enda.
3. Ditt sporingsnummer er ugyldig.
4. Pakken er foreldet, informasjonen er ikke tilgjengelig lengre.

Hovedsaklig etter senderen leverer pakken, vil den bli prosessert av transportøren som scanner den og muliggjør sporing. Det kan være en forsinkelse mellom sporingene og muligenene for sporing i transportørens system. Vanligvis tar det et par dager før sporingsinformasjon er tilgjengelig online. Prøv igjen senere.

Info received

Your package is waiting to be picked up by the carrier.

Generell forklaring:

The shipping order has been placed and sent to the carrier, waiting to be collected for transport. If the transport hasn't started for a long time, we suggest that you contact the carrier for advice.

Under transport

Your package has shipped from the originating country and is en route to its destination.

Generell forklaring:

1. Din pakke har blitt levert til transportøren.
2. Din pakke har blitt sendt fra opprinnelseslandet.
3. Din pakke har ankommet mottakerlandet og venter på tollbehandling.
4. Din pakke har ankommet mottakerlandet og er under nasjonal frakt.
5. Din pakke er ankommet et transittmottak, og vil bli videresendt til mottakerlandet.

Vær oppmerksom på at når pakken ankommer mottakerlandet kan det ta noen dager før sporingsinformasjonen er korrekt.

Opphenting

Your package has arrived at a nearby pick-up point. Please pick it up soon to avoid being returned.

Generell forklaring:

The carrier has collection deadline, we'd advise you pickup your package at once, or it might be returned to the sender.If you ensure your package has been delivered successfully, please ignore this notice.

Out for Delivery

Your package is out for delivery.

Generell forklaring:

The carrier is on its way to deliver the shipment, please keep your contact unblocked to avoid returned packages due to failed delivery. If you haven't received your package yet, we suggest you contact the carrier to arrange for redelivery of your package.

Ikke levert

Your package was attempted for delivery but failed, this may due to several reasons. Please contact the carrier for clarification.

Generell forklaring:

1. Mulige årsaker kan være at mottaker ikke var tilstede, utleveringstidspunkt ble forsinket eller flyttet eller ukjent adresse.

Dersom pakken har blitt levert, ignorer denne statusen. Dersom du ikke har mottatt den, anbefaler vi at du kontakter transportøren. På generelt basis har transportører en tidsfrist for å hente pakken, om ikke sendes den tilbake til avsender.

Levert

Your package was delivered successfully to the addressee.

Generell forklaring:

I de aller fleste tilfeller har mottaker fått pakken sin. Dersom ikke, anbefaler vi å kontakte transportøren eller avsender.

Alarm

Your package might undergo unusual shipping condition, this may due to several reasons, most likely package was returned to sender, customs issue, lost, damaged etc.

Generell forklaring:

1. Your package is being returned to sender due to any of these reasons: package refused by addressee; incorrect / illegible / incomplete address; expired retention period; addressee absence; etc.
2. Pakken kan være holdt igjen i tollen grunnet tollbehandling, ulovlig innhold eller andre uspesifiserte grunner.
3. Pakken kan være skadet eller tapt under transport.

Dersom pakken har blitt levert, ignorer denne statusen. Dersom du ikke har mottatt den og statusen er 'Alarm', bør du studere sporingsinformasjonen nøye. Grunnet at vårt system er veldig kompleks, kan vi ikke alltid gi deg 100% nøyaktighet på sporingen. Ta kontakt med transportøren for å høre om status.

Utgått

Your package was in transportation period for a long time still has no delivered results.

Generell forklaring:

1. Til tider kan det være at statusen oppdateres grunnet høy pågang på postterminalene.
2. Transportøren har mottatt informasjon om pakken.
3. Pakken din kan ha forsvunnet under stopp på et transittmottak.

Dersom pakken har blitt levert, ignorer denne statusen. Dersom du ikke har mottatt den, ta kontakt med den som har sendt pakken og hør om de vet noe mer.

Alle

It indicates the current package status during transportation. You may refer to our status definition: Not Found / Booked / Received / In Transit / Arrived / Pick Up Notified / Delivered. When tracking is completed, we will show the status according to all detailed tracking information.

Given that the package status is auto-judged by the system, it's only for information reference use. Kindly note 17TRACK website/apps works as an interface with the actual carriers. It is the info they enter into their database that we can get and present to you. But we are not responsible in anyway for your shipment. In any instance, if the system gives you an incorrect package status, please don't hesitate to contact us.

Booked

Your package has been booked on a certain flight.

Generell forklaring:

Please pay attention to checking the tracking information and handing the shipment to the airline on time.

Received

Your package has been received by the airline.

Generell forklaring:

Your package has been received by the airline. If the transport hasn't started for a long time, we suggest that you contact the airline for advice.

In Transit

Your package has been shipped and is en route to its destination.

Generell forklaring:

1. The flight your package is on has already departed.
2. Some other transport processes, such as flight transfer, etc.

Please pay attention to detailed tracking information, if your package has arrived its destination country, we'd advise you to track it again within 1-2 days and observe the latest updates to ensure a smooth receipt of the package.

Arrived

Your package has arrived at the airport of the destination country.

Generell forklaring:

We'd advise you to contact the consignee in the destination country for pick-up.

Pick Up Notified

Your package has arrived in the destination and the consignee has been notified to pick it up.

Generell forklaring:

1. Your package has arrived at the destination and waiting for pick-up. We'd advise you to contact the consignee in the destination country for pick-up.

Delivered

Your package has been picked up and successfully delivered to the consignee.

Generell forklaring:

Under most circumstances, the delivered status indicates that the package has been delivered successfully. If the consignee didn't receive it, we'd advise you to contact the airline for clarification.

Not Found

Your package is not found and there is no tracking information available at this moment.

Generell forklaring:

1. The airline hasn't scanned and entered tracking information for your package yet.
2. Your tracking number is incorrect or invalid.
3. The package was posted a long time ago, info not available anymore.

Generally, after the airline receive your package, then they scan and enter the tracking information. There might be a delay between these scanning events and tracking availability in their system. Usually it takes some time for processing, therefore the tracking information may not appear online immediately, please try to confirm with the airline or track again later.