Vse

It indicates the current package status during transportation. You may refer to our status definition: Not Found / Info received / In Transit / Pick Up / Out for Delivery / Undelivered / Delivered / Alert / Expired. When tracking is completed, we will show the status according to all detailed tracking information.

Zaradi avtomatiziranega postopka presoje stanja pošiljke je ta informacija informativne narave. 17TRACK spletna stran/aplikacije delujejo kot vmesnik do dejanskih sistemov prevoznikov. Prikažemo vam lahko podatke, ki jih prevozniki vpišejo v sistem, nikakor pa nismo odgovorni za prevoz vaših pošiljk. V vsakem primeru, če sistem javi nepravilno stanje pošiljke, vas vljudno prosimo, da nas kontaktirate.

Ni zadetkov

Your package is not found at this moment on the carrier's website, If necessary, please verify with the package sender and check back later.

Splošna razlaga:

1. Prevoznik še ni sprejel vaše pošiljke.
2. Prevoznik še ni vpisal in izpolnil informacij o sledenju za vašo pošiljko.
3. Vaša sledilna številka je napačna ali neveljavna.
4. Izdelek je bil poslan že dolgo časa nazaj, informacije zanj niso več na voljo.

Običajno po tem, ko pošiljatelj pošlje vašo pošiljko, prevoznik vpiše sledilne podatke v sistem. Med vpisom podatkov v sistem in razpoložljivostjo teh podatkov lahko mine več časa. Procesiranje običajno traja nekaj dni in sledilni podatki se v tem času morda ne bodo takoj pojavili. Prosimo, poskusite s sledenjem kasneje.

Info received

Your package is waiting to be picked up by the carrier.

Splošna razlaga:

The shipping order has been placed and sent to the carrier, waiting to be collected for transport. If the transport hasn't started for a long time, we suggest that you contact the carrier for advice.

Na poti

Your package has shipped from the originating country and is en route to its destination.

Splošna razlaga:

1. Prevoznik je prevzel vašo pošiljko.
2. Vaša pošiljka je bila odposlana iz izvorne države.
3. Vaša pošiljka je prispela v ciljno državo in čaka na carinski pregled.
4. Vaša pošiljka je prispela v ciljno državo in je bila predana notranjemu prevozniku.
5. Vaš paket je v drugem transportnem ciklu. Na primer, v drugi državi, kot tranzitni točki in bo posredovan od tam do končne ciljne države.

Prosimo, bodite pozorni na podrobnosti informacij o sledenju. Če je vaš predmet prispel v ciljno državo, predlagamo, da mu ponovno sledite v 1-2 dnevih in da ste pozorni na najnovejše informacije, da boste pošiljko prejeli brez komplikacij.

Prevzem

Your package has arrived at a nearby pick-up point. Please pick it up soon to avoid being returned.

Splošna razlaga:

The carrier has collection deadline, we'd advise you pickup your package at once, or it might be returned to the sender.If you ensure your package has been delivered successfully, please ignore this notice.

Out for Delivery

Your package is out for delivery.

Splošna razlaga:

The carrier is on its way to deliver the shipment, please keep your contact unblocked to avoid returned packages due to failed delivery. If you haven't received your package yet, we suggest you contact the carrier to arrange for redelivery of your package.

Nedostavljeno

Your package was attempted for delivery but failed, this may due to several reasons. Please contact the carrier for clarification.

Splošna razlaga:

1. Možni razlogi za neuspešno dostavo pošiljke: prejemnik ni bil na voljo v času dostave; dostava je bila odložena in prestavljena na kasnejši čas, prejemnik je zaprosil za kasnejšo dostavo, težava z naslovom prejemnika - prostorov ni bilo mogoče najti, oddaljeno ali težko dostopno mesto, itd.

Če ste uspešno prejeli pošiljko, prosimo prezrite to obvestilo. Če pošiljke niste prejeli, pa priporočamo, da vstopite v stik s prevoznikom in se dogovorite za čas ponovne dostave ali prevzem pošiljke. Namig: prevozniki imajo običajno dostavne roke; priporočamo, da pošiljko prevzamete takoj, sicer jo lahko vrnejo pošiljatelju.

Dostavljeno

Your package was delivered successfully to the addressee.

Splošna razlaga:

V večini primerov stanje o uspešni dostavi pomeni, da je prevoznik uspešno dostavil pošiljko. Če je kot naslovnik niste prejeli, priporočamo, da vstopite v stik s pošiljateljem ali prevoznikom ter zahtevate pojasnilo.

Opozorilo

Your package might undergo unusual shipping condition, this may due to several reasons, most likely package was returned to sender, customs issue, lost, damaged etc.

Splošna razlaga:

1. Your package is being returned to sender due to any of these reasons: package refused by addressee; incorrect / illegible / incomplete address; expired retention period; addressee absence; etc.
2. Vašo pošiljko je carina zadržala zaradi enega ali več naslednjih razlogov: vsebina je prepovedana, uvoz blaga je omejen; zadržano med carinjenjem zaradi plačila davka ali kakšni drugi neopredeljeni razlogi.
3. Vaša pošiljka se je med prevozom morda poškodovala ali izgubila.

Če ste prejeli pošiljko, prosimo prezrite to obvestilo. Če pa pošiljke niste prejeli in je njeno stanje 'Opozorilo', bodite pozorni in podrobno ter pazljivo preučite informacije o sledenju. Zaradi kompleksnega opisa ponudnikov storitev prevoza včasih ne moremo samodejno prepoznati vseh možnih stanj. Prosimo za razumevanje. Priporočamo, da vstopite v stik s pošiljateljem ali prevoznikom in prosite za pojasnila.

Poteklo

Your package was in transportation period for a long time still has no delivered results.

Splošna razlaga:

1. V določeni fazi med prevozom prevoznik ni posodobil informacij o sledenju zaradi velike količine dostave.
2. Prevoznik je izpustil vnos informacij o sledenju.
3. Vaša pošiljka se je morda med prevozom izgubila.

Če ste uspešno prejeli pošiljko, prosimo prezrite to obvestilo. Če pa pošiljke niste prejeli, bodite pozorni in vstopite v stik s pošiljateljem ali prevoznikom ter zahtevajte pojasnilo.

Vse

It indicates the current package status during transportation. You may refer to our status definition: Not Found / Booked / Received / In Transit / Arrived / Pick Up Notified / Delivered. When tracking is completed, we will show the status according to all detailed tracking information.

Given that the package status is auto-judged by the system, it's only for information reference use. Kindly note 17TRACK website/apps works as an interface with the actual carriers. It is the info they enter into their database that we can get and present to you. But we are not responsible in anyway for your shipment. In any instance, if the system gives you an incorrect package status, please don't hesitate to contact us.

Booked

Your package has been booked on a certain flight.

Splošna razlaga:

Please pay attention to checking the tracking information and handing the shipment to the airline on time.

Received

Your package has been received by the airline.

Splošna razlaga:

Your package has been received by the airline. If the transport hasn't started for a long time, we suggest that you contact the airline for advice.

In Transit

Your package has been shipped and is en route to its destination.

Splošna razlaga:

1. The flight your package is on has already departed.
2. Some other transport processes, such as flight transfer, etc.

Please pay attention to detailed tracking information, if your package has arrived its destination country, we'd advise you to track it again within 1-2 days and observe the latest updates to ensure a smooth receipt of the package.

Arrived

Your package has arrived at the airport of the destination country.

Splošna razlaga:

We'd advise you to contact the consignee in the destination country for pick-up.

Pick Up Notified

Your package has arrived in the destination and the consignee has been notified to pick it up.

Splošna razlaga:

1. Your package has arrived at the destination and waiting for pick-up. We'd advise you to contact the consignee in the destination country for pick-up.

Delivered

Your package has been picked up and successfully delivered to the consignee.

Splošna razlaga:

Under most circumstances, the delivered status indicates that the package has been delivered successfully. If the consignee didn't receive it, we'd advise you to contact the airline for clarification.

Not Found

Your package is not found and there is no tracking information available at this moment.

Splošna razlaga:

1. The airline hasn't scanned and entered tracking information for your package yet.
2. Your tracking number is incorrect or invalid.
3. The package was posted a long time ago, info not available anymore.

Generally, after the airline receive your package, then they scan and enter the tracking information. There might be a delay between these scanning events and tracking availability in their system. Usually it takes some time for processing, therefore the tracking information may not appear online immediately, please try to confirm with the airline or track again later.